Terms of Use

  • General terms of use

    General

    www.batteries.gr is an online store selling products via the Internet that created and runs by the company "Dissios Batteries Ltd.", located in Peania, at Spyrou Dima 50 & Lavriou Avenue 154, P.C. 19002.
    Email address info@batteries.gr, Registration Number 118977401000 and telephone line: 210.66.47.333.

    • The following terms and conditions apply to the use of the shop with the brand batteries.gr, located online at www.batteries.gr.
    • Each user who enters and trades considered consents and accepts the following conditions bellow, without exception.
    • If someone does not agree to these terms, then must refrain from visiting and/or using the site as well as any other transaction online.


    Laws in effect and extra terms.

    • All terms are essential. If any term of the present or its application under any conditions, declared by a competent court or authority invalid or unenforceable, the remaining terms and the above term remains as it applies in other cases terms remain in effect in every case.
    • "Dissios Batteries Ltd." reserves the right to modify, including these conditions, prices and descriptions of products or discontinue temporarily or permanently some or all of this without notice to users. The validity, execution, interpretation and effect of this regulated by Greek law and the courts of Athens have exclusive jurisdiction and competence.
    • Batteries.gr, reserves the right to amend or revise freely the terms and conditions of use and transactions concerning the online store, whenever it seems necessary, it undertakes though the responsibility to inform consumers of any change of the terms through this page.
    • General Information and products information provided
    • batteries.gr commits to customers as far as it concerns the accuracy, truth completeness and integrity of the information listed in the online shop, regarding the identity of batteries.gr the information provided and the transactions made through the online store.
    • Batteries.gr, within the limits of good faith, is not responsible and is not bounded by electronic data entries that were inadvertently shared, and keeps the right to correct these whenever perceive their existence.
    • Batteries.gr, reserves the right to amend or revise freely the terms and conditions of use and transactions concerning the online store, whenever it seems necessary, it undertakes though the responsibility to inform consumers of any change of the terms through this page.
       

    General Information and products information provided

    • batteries.gr commits to customers as far as it concerns the accuracy, truth completeness and integrity of the information listed in the online shop, regarding the identity of batteries.gr the information provided and the transactions made through the online store.
    • Batteries.gr, within the limits of good faith, is not responsible and is not bounded by electronic data entries that were inadvertently shared, and keeps the right to correct these whenever perceive their existence.
       


    Disclaimer

    • Batteries.gr within the limits of the transactions taking place in the online store is not responsible and has no liability for any possible damage or injury resulting from the cancellation of orders, failure to perform or delay their execution for any reason. Cannot guarantee the product availability displayed in the online store, but is obliged to inform based on the holdings data for the availability or not the customer concerned and proceed to any appropriate change of those data.
    • Batteries.gr is responsible to inform customers about the unavailability of the products displayed but also in this case has no further liability. The online store provides the content (information, names, photos, and illustrations), of the products available in the website "as is".
    • Batteries.gr is not civilly or criminally liable for any damage, consisting of loss of profits, data, compensation, etc. in which users or third party might be suffered from visiting the shop, from any cause related to the operation or n or use of the website and / or inability to provide products and / or information availability from this and / or any unauthorized third party interventions to products and information available through it.
    • All the sales agreements committed via the e-shop are governed by the European and Greek law. Especially laws that regulate issues related to electronic commerce, distance selling and consumer protection.
    • Any dispute which may arise and which emanates from the contractual relationship between batteries.gr and each consumer, is competent to be resolved by the jurisdiction of the Courts of Athens.
    • In case of an  amicable settlement of the dispute, Customer may contact the competent court settlement of consumer disputes entities, eg the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness (Pl. Kanigos, 10181, Athens, www.efpolis.gr, tel.: 1520, fax: 2103843549), to  the Consumer Advocate agency (www.synigoroskatanaloti.gr, Alexandras Av. 144, 114 71 Athens, tel.: 2106460734, fax: 2106460414), the Committees for Amicable Settlement of consumer disputes (Article 11 of N.2251 / 1994) according to local country's municipalities established.
    • According to Directive 2013/11 / EC, which was incorporated into Greek law by the Joint Ministerial Decision 70330/2015, now allows the online consumer dispute resolution in through the process of the Alternative Dispute Resolution of the European Union.
    • If a consumer resident of the EU has a problem with a sale contract conducted by an Online Store can use this website https://webgate.ec.europa.eu/odr/main/?event=main.home.show court settlement the dispute.
    • The certified agency for this purpose is the Alternative dispute resolution (ADR): European Consumer Centre of Greece (GREECE ECC), Av. Alexandra Nos. 144, 11 471, Athens, 30 2106460284 30 2106460784 info@eccgreece.gr.
    • The consumer can communicate with this agency in order to be guided for the entire process of submission and processing of his complaint.
    • The Protection reserving the provisions of the Law on contracts concluded by distance, as these terms underlines that apply to transactions with individuals, which traded for purposes which are outside his trade, craft, business or liberal professional activity.
    • If any part of the sales contract in accordance with these Terms is found void or unenforceable by a court, the rest of the contract remains in force. batteries.gr may enter into an agreement for the assignment of duties to an appropriate third party.
    • Otherwise, the consumer will not be entitled to assign or transfer its rights or obligations.
    • All notifications must be made in writing (by hand, by e-mail, fax or letter via first class mail, which will be deemed delivered 48 hours after posting it).
    • These terms shall serve the term information position 3b of Law. 2251/1994

      Platform Online Dispute Resolution-ODR (Article 14 of EU Regulation 524/2013): http://ec.europa.eu/consumers/odr
  • Copyright - Intellectual Property

    • The entire content of the online store, including trade names, trademarks, images, graphics, photographs, drawings, texts etc. are intellectual property of batteries.gr and protected by the relevant provisions of Greek and European law as well as the international conventions, or intellectual property of others for which the batteries.gr is licensed to use all above for its own exclusive needs and for the operation of the online store. It is absolutely forbidden any copying, transfer or creation of derivative work based on the content of the online store.
    • Moreover is absolutely forbidden any misleading of the public about the real provider of the shop.
    • The reproduction, republication, loading, announcement, or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written consent of batteries.gr or any other holder of the copyright.
    • The names, images, logos and trademarks listed and describe batteries.gr or products of batteries.gr or third parties, are assets of batteries.gr or other third parties respectively, and they are protected by the relevant commercial law signals.
    • Their use in the online store does not provide any license or right of use by third parties.
       
  • User Responsibility

    Customer agree and undertake to use the information and the online store data as provided by law and the rules of good faith and commercial usage.
    The user / customer Undertakes the responsibility not to use the online store batteries.gr for the following purposes:

    1. Sending / forwarding, publicate, e-mail sending / forwarding or transmition of any content with any way  that is illegal for any reason, causing illegal attack and damage at batteries.gr, or any other third party, or infringes and insulting confidentiality and privacy of any person.
    2. Sending / forwarding, publicate, e-mail sending / forwarding or transmition of any content with any way that causes a breach of morality, social values, minors issues etc.
    3. Sending / forwarding, publicate, e-mail sending / forwarding or transmition of any content with any way, for which users have no right to transmit under law or by contracts in force (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements).
    4. Sending / forwarding, publicate, e-mail sending / forwarding or transmition of any content with any way that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind.
    5. Sending / forwarding, publicate, e-mail sending / forwarding or transmition of any content with any way of any material containing software viruses or any other computer code, files or programs designed to interrupt, damage, destruction of any equipment or operation of any computer software or hardware.
    6. Intentional or unintentional violation of applicable laws or rules.
    7. Third parties harassment in any way.
    8. Collection or personal data storage about other users.
  • Links (internal/external) included in this website.

    The links contained in the webstore, leading to pages inside the store or in some cases lead the user to go from this to other providers websites, etc. such kind of business Associated sites are not under the control of batteries.gr. 

    • Batteries.gr is not responsible for the contents of any such site or any link contained in an associated web site, or any changes or updates to such sites. Batteries.gr is not responsible for web broadcasting or any form of transmission received from any linked site.
    • Batteries.gr provides these links, only in order to facilitate the use of the e-shop. Links usage is not mandatory for the customer and the fact that it referred to the online store does not imply that the batteries.gr approves or accepts their contents.


     

  • Security & Privacy Policy, Personal Data Privacy & confidentiality of transactions

    • Batteries.gr recognizes the importance of the security of personal data issue, as well as the electronic transactions security. For this reason all necessary measures has been taken in order to ensure maximum security of the users.
    • All information related to the users' personal information safeguarded as confidential in compliance with the current legislation for personal data privacy and confidentiality.
    • The security of e-shop batteries.gr, achieved through the following methods:
       
    1. By completing the registration, the User receives a sign in code (Username) and a secret code (Password), each time user access the site with these codes absolute security to personal information is ensured.
    2. User has the option to change the password as often as desired.
    3. Only user has access to these data and is solely responsible for maintaining the privacy of those from third parties.
    4. In case of code loss or leakage user should immediately notice batteries.gr; otherwise batteries.gr is not responsible for the use of the password by an unauthorized person.
    5. Batteries.gr in no way reveals or publishes personal data and information of users / customers.
    6. Personal data are used exclusively for the efficient execution of transactions.
    7. All information is encrypted and stored safely.
    8. To ensure privacy of data transfer, batteries.gr uses SSL encryption protocol (Secure Sockets Layer) which today is the most secure platform for on-line trading.
    9. SSL protocol encrypts all personal information, the credit card number, name and address so that they cannot be access or changed during transfer over the Internet.
    10. SSL protocol (Secure Sockets Layer) is the global standard for certification sites (web sites) to all web users for data encryption between network users and network servers (web servers).
    11. All information sent using the SSL protocol is protected by a special operating system automatically detects whether data has been altered during transmission.
    12. The user data (name, occupation, email address, home address, landline phone, mobile phone, etc.) and transactional data of the e-shop users considered as confidential.
    13. Users by granting their data within the limits of trading conditions in batteries.gr, will be informed by the batteries.gr and they accept / consent the impending data processing such as personal data, for the purposes of smooth and easy transaction between the parties of the transaction, as well as the transfer of such data to recipients who will specifically identified, like the servants and agents of the company in order any transaction to be fulfilled.
    14. Moreover with the present notification is recognized the existence of the right of access and the right to object of this, under Article 12 and 13 of Law. 2472/1997. 
    15. It is confirmed that only authorized employees have access to information and transactions only when necessary, e.g. for orders processing.
    16. Furthermore batteries.gr undertakes the responsibility not to expose customer information and their transactions information, unless off a written customer authorization, or a law or judgment order or decision of any other public authority. Personal data stated in the e-shop, used exclusively by batteries.gr or an affiliated with this business, in order to support, promote and execute the trading relationship.
    17. The set of documents and electronic data that will be exchanged between the parties in the sale will be held from batteries.gr. Customers can access those data if they wish.
       

     Online Dispute Resolution-ODR (Part 14 Regulation ΕΕ 524/2013) : http://ec.europa.eu/consumers/odr

  • Security and Warranty of e-shop use

    Batteries.gr makes no warranty with respect to any operation of the online store.
    It also does not guarantee that the online store will be provided without interruption, without errors and that does not contain "viruses" or other harmful components.
     

  • Product availability and Pricing policy

    • Customer is informed about the availability of products through appropriate product signage available in the e-shop.
    • Specifically products are divided into Available, Coming soon, Made to order and Unavailable.
    • Batteries.gr reserves the right to inform customers if after placing an order there is an unavailability of a product.
    • In this case, provided that the delay makes the transaction disadvantageous for the customer, the customer is entitled to cancel the order without any penalty.
    • If the unavailability concerns a part of the ordered items of an order, the rest of the order is normally performed except if the items in the order are relevant and customer stated that a partial fulfillment of the order does not serve the needs or interests of his, so batteries.gr must proceed to cancelation of the entire order.
    • Various product offers presented in the e-shop store with the tittle "Offers", "Offer of the week ',' Top Products 'etc. are always valid up the end of stock.
    • Orders execution is kept strictly with time priority.


      Βatteries.gr reserves the right to change prices without prior notice to customers.
       
  • Administration, handling and acceptance of orders

    Placing Order of any product in batteries.gr is not automatically establishing an agreement between the user and batteries.gr unless batteries.gr accepts the orders via e-mail to customer which confirms the availability, description and price of the product being ordered. Order acceptance will be deemed completely after the confirmation e-mail has been sent regardless if the user has received it or not.

    If users desire to proceed in order placing must previously follow the user registration process at batteries.gr.
    After that users will be subsequently recognized and identified by the store for security reasons and for transactions tracking.
    User is able to place an order through the specific form in the online store ordering process which involves products wishing to purchase.
    Order is not binding for the company before we confirm its acceptance as below.
    Before placing the order user is informed with the terms of sale and it is obliged to accept them for the transmission by ticking the 'I accept the Terms of Use «check box.
    With this acceptance user explicitly taken note and agree with the disclosed information follows:

    • The characteristics of products ordered as described in the pages of the store visited, which must be used to check each relevant feature, before placing the order in order not to maintain any doubt.
    • The failure of the customer to get sufficient information is not responsibility of batteries.gr thought it is users, exclusive responsibility.
    • The identity and address of batteries.gr, the phone number, fax number and the email address.
    • The individual and the total value of goods of the order, including VAT and any other fee, such as the additional cost of delivery.
      When these charges cannot reasonably be calculated in advance, there is a chance that customers will receive a notification after the order placing.
    • Batteries.gr undertakes the responsibility to inform the customer before dispatch the order to him.
    • Product prices in the online store of are always final (including VAT) and apply both for sending goods at customers place and for customer delivery from stores.
    • Prices in product’s pages in the online store do not include shipping costs, which are calculated at the order page according to shipping terms.
    • If shipping costs cannot reasonably be calculated in advance because of the specificity of the delivery location, the reservation declared for additional shipping costs within the order placing procedure.
    • Additional costs we be calculated and costumer will be informed before the dispatch, in order to have his/her confirmation of acceptance. Notifications will be either by email or phone communication.
    • Arrangements for execution, payment, delivery and time within batteries.gr undertake the responsibility to deliver the goods sold and every other area that those terms are applicable.
    • The applicable policy of batteries.gr for complaints or the conditions and terms, exceptions, deadlines and procedures for exercising the right of withdrawal.
    • Customer will bear the cost of returning the goods in case of withdrawal..
    • In case customer exercises his withdrawal right after using the product, must pay reasonable costs to batteries.gr.
    • When not given a right of withdrawal under the Law, or the information that customer will have a right of withdrawal where applicable, or the circumstances under which customer loses his right of withdrawal.
    • The reminder of the existence of seller's liability for actual faults and lack of guaranteed qualities in accordance with Articles 534 et seq. Of the Civil Code where denominated property means only if concluded in writing.
    • Payment obligation by submitting the order if no such obligation.
    • Whether any delivery restrictions apply and how many way of payment are accepted.
    • Every order always followed by an automated e-mail message, within short time on behalf of batteries.gr confirming receipt of the order, and reiterates its contents.
    • This e-mail is only a notification that the order has been received with the content referred to.
    • In no way consists of an acceptance of the order or conclusion of the sale conditions.
    • No modification of the order or a new agreement on it is not accepted unless made in writing and accepted by both sides.
    • The confirmation of receipt of the order can be done by phone, if the client consents and in case of a not available product; an agreement is required for the order accuracy and delivery.
    • Following the receipt of the order and the aforementioned confirmation of reception an when batteries.gr determine the availability of the product, the correctness of the order, the absence of any error in the online store on pricing, specifications etc. batteries.gr will confirm the acceptance of the order with new e-mail including, content, acceptance of sale and the expected time of delivery such as already disclosed before placing the order, only then the sale is considered made out and gives birth adversarial claims.
    • If pending the issue of acceptance by the customer overcharges shipping cost, we always agreed before the final approval of the request by contacting customer.
    • If the delivery area is not covered by the distribution network of the cooperating courier company, the customer is informed in advance to debit the mission and assume any of his obligations to the carrier.
    • Βatteries.gr is not obliged in any way according to the principle of good faith and habits of trade, to accept orders and conclude sales of goods or services appearing in the online store, due to typographical, technical, logical or human errors, a price that is different from the current based pricing policy of that period.
    • If an order includes a number of products (total or partial) with a mistaken pricing policy, then order normally applies only for products with valid pricing policy and the rest of the order is canceled, except the case that rest of the products considered as is relevant for the mistaken price products, so batteries.gr must cancel the entire order.
    • No extra charge in order not borne by the client without express consent.
    • Also in case of sending unsolicited products, not repelled or return failure and customer indifference not be construed in any way as a consensus, acceptance or declaration of intent to purchase.
    • If requested return by the batteries.gr and he slows to deliver the items return for more than two (2) business days then the refusal constitutes a declaration of products buying and the products are sold to the customer and he is obliged to pay the value of those in cash.
    • The customer also has the capability to be informed about the progress of the order, either from his account section in the online store or by telephone on 210.66.47.333, or by sending e-mail to the address info@batteries.gr.

     

  • Ordering, Payment and Delivery Options

    Ordering Options:

    • Placing an order through our web store: Create an account with your personal details and login to www.batteries.gr. You can go around our website check and choose the products best suits for you and place them to your shopping cart. In order to complete your order you will be asked to fill in a little piece of further more information throughout the Check out process.
    • Via telephone: Calling us at 210.66.47.333 and place your order via phone.  Our colleagues in the web department service are at your disposal Monday to Friday 09:00 - 18:00 and Saturday 09:00 - 15:00 in order to provide you with information needed, help you choose the best suitable product for you and arrange your shipping details.
    • Delivering your products from our stores: You can either complete your order through our website or by telephone. In Both cases you can choose to pick up your products from one of our stores. In both cases your order we’ll  be reserved for you for 7 days, after the 7 days we will release the products of your order and in case need you will have to place it again.


    Payment Options:

    • Credit Card: You can use your Visa & Mastercard credit and debit cards issued both from Greek and foreign bank institutions. The payment of the amount in credit and debit cards is once off. Payment type is available only for orders with minimum value of 5€
    • Bank Deposit: In the check out process choose in which of the 3 different bank accounts you wish to deposit the value of the order placed (Piraeus Bank, Eurobank, National Bank of Greece). After your deposit you should send us either with an email or with a fax the receipt of your deposit. Email: payments@batteries.gr, fax: 210. 61.37.891. The order dispatching process starts after we receive your bank deposit receipt. Payment type is available only for orders with minimum value of 5€
    • PayPal: account (payments@batteries.gr) Settle up your order payment safely and quickly throughout Paypal. In the check out process choose Paypal as payment type, then login to your Paypal account and proceed with your payment. The order dispatching process starts after the PayPal payment confirmation. Payment type is available only for orders with minimum value of 5€
    • Pay on Delivery: You can complete your order throughout our website or by telephone and choose to pay your order at your place at the delivery time. Pay o Delivery is only with cash. If your order contains one or more special products demanding a special order to our manufacturers, there is a possibility of an advanced deposit being asked. 30% of the total order value. Payment type is available only for orders with minimum value of 5€

    Delivery Options:

    Orders processing taking place Monday to Friday 09:00 am. έως τις 15:00 pm.
    Orders processing we receive after 15:00pm, Sundays and other Holidays taking place the next working day.
    Shipping time may vary according of the payment option that has been chosen.
     

    • Delivery with courier Service: ACS Courier is nominated to deliver your order at your place, all over Greece and in the areas covered from their delivery network. You will deliver your order safely and quickly within 24 to 48 hours. (Time depends of the delivery area. Attika and large civil centers served in 24 hours, Islands and difficulty approachable areas served in 48 hours). Click here to see more about our shipping cost and time policy.
    • Delivery with standard delivery service EL.TA: In difficulty approachable areas not covered from ACS courier delivery network, but also for heavy weight products we provide the option to deliver your order by EL.TA (This option must first be agreed with the web department service) Monday to Friday 09:00 - 18:00 and Saturday 09:00 - 15:00 tel:210.66.47.333, email: info@batteries.gr.
    • Delivery from our stores: You have the option for same day delivery by picking up your order from one of our stores. You can either complete your order through our website or by telephone. In both cases your order we’ll be reserved for you for 7 days, after the 7 days we will release the products of your order and in case need you will have to place it again.


    Orders delivered to you within 24 to 48 hours for orders placed up to 15.00 pm and shows product availability, by the time your order has been placed.

    Delivery within Greece:

    All delivery costs contain V.A.T 23%

    Free delivery: for orders independently of the total basket ammount and up to 3 kg weight, for payment options: Bank deposit, Credit Card & Paypal
    Free delivery: for orders value above 35€ and up to 3 kg weight, indepedently of the payment option.
    5€ Shipping Cost: for orders value au to 35€ and up to 3 kg weight, for shipment with ACS courier and payment option Cash On Delivery.


    * Free shipping is valid only for Greece

    * Special construction, customized and/or special ordering products, having an aditional shipping cost of 5€ for orders up to 3kg and 1.5€ for each additional kg, independently of their weight, their total cost and their payment type.

    For orders with total weight more than 2 kg there is an extra charge of 1€/kg.
     

    • For orders containing heavy weight products e.g: Lead Acid UPS batteries, you can pay your order through bank deposit, or paypal account and deliver it via cargo company.
    • You can pick up you order from our stores (Athens or Peanias) by importing the store of your choice in the comments field.
    • In areas with no ACS courier stores shipping cost adjusting to 10€.
    • To avoid high shipping costs in such areas, you can choose to pick up your order by the closer ACS store in your area, or through standard delivery Hellenic Post Offices.
    • Please keep us informed of your choice by importing the store you wish in the comments field.
    • For same day or Saturday delivery shipping cost adjusting to 24€

     

    Delivery to Cyprus and To Countries with or not in EU:

    Payment Options: Press Here
    Shipping Options: Press Here

    General conditions of products dispatch.
    Batteries.gr reserves the right to modify the arrangements, terms and shipping rates at free will and without any previous notice.
    Though is obliged to inform prospective customers for these changes by reviewing the terms of use of the online store.
     

  • Policy of Order Withdrawl and Product Returns

    Time limits for order fulfillment and delivery.
     

    • Delivery time of products sold specified in the order is subject to availability, confirmation and acceptance of the order by the batteries.gr at a maximum of thirty (30) days from the time of the order placement unless a special agreement between the different parties confirmed either by email or phone communication.
    • If there is no agreement and confirmation between the parties with the above manner, the delivery will be made within thirty (30) days of acceptance of the order. 
    • In case of extraordinary and unforeseen impediment that batteries.gr will face in delivering the order, batteries.gr is entitled to postpone only once the delivery of all or part of the order, and is obliged inform the customer, (written or verbally) without altering the total waiting time, along with the postponement, of the thirty (30) days from the time of approval of the order.
    • In case batteries.gr of exceed the period of thirty (30) days due to incapacity or inability to deliver to the customer, only then the customer will be entitled if he wish so, to set a new second deadline for delivery in excess of thirty (30) days (such new deadline is not necessary if the batteries.gr refuses delivery in general, or if the delivery in the interests of the client only if it were the statutory period of thirty (30) days and had about informing the customer batteries.gr.
    • If not met and a further period to be determined by the customer, then he is entitled to terminate the contract of sale with respect to arrears species. The rest of the order is normally performed except if the items in the order are relevant, so batteries.gr has to cancel the entire order.


    Return Policy

    Product returns with charge of Batteries gr.
     

    • Returning of items with charge of batteries.gr can only be done in cases where the order is not compliant with original customer order.
    • In case of mistaken delivery of deferent product delivered than the one contained in the original order, or order with damaged packaging, wholly or partial or in the event that the product is defective.
    • In this case, customer must either not accept the delivery of the product from the beginning, or to reclaim, in consultation with the batteries.gr
    • Products must be returned in the condition received by the customer. If products do not returned at the time agreed, Batteries.gr is entitled not to accept returns and therefore refuse to replace.
    • In all cases, the return of the product and the replacement should be done with all the documents accompanying the product (eg ITT, Ap. Retail etc.) and complete package.
    • Reimbursement will be made on personnel and means of transport chosen by the batteries.gr
    • In case of refund, and provided that we have previously received and check the products, the refund to the customer will be held by debiting the amount on customer’s credit card.
    • If returning goods with payment on delivery method, the refund will be held on a bank account indicated by the customer. (Shipping fees are not refundable)
    • If products are returned damaged or incomplete in batteries.gr reserves the right to claim compensation from the client, the amount of which will be determined by the condition of the goods and carry out unilaterally and unconditionally whose total or partial set-off of his claim this to the client.
    • The warranty period is not extended, renewed or otherwise affected due to subsequent sale, repair or replace the product.
    • If products returned damaged or in incomplete packaging, batteries.gr reserves the right to claim compensation from the client, the amount of which will be determined by the condition of the products and carry out unilaterally and unconditionally whose total or partial set-off of his claim this to the client.
    • Warranty period is not extended, renewed or otherwise affected due to subsequent sale, repair or replace the product.

     

    Returns of products with customer's charge
     

    • Returns of products with customer's charge can be carried out in cases where the customer for any reason other than above, changed his mind and no longer wishes to purchase the product. From the moment that the below-mentioned withdrawal period has not expired, the customer can proceed to withdrawal of the order placed and by paying the shipping costs, after of course the consultation with the batteries.gr. As in the two above mentioned cases, the product must be in perfect condition with all original documents accompanying the product (eg D .A.T., Ap. Retail etc) and full packaging. (Within 14 days).
    • In case of refund, and provided that products have previously received and checked from batteries.gr, The refund to the customer will be by the cancellation charge your credit card, which will be edited by the batteries.gr
    • If returning goods with payment on delivery, the refund will be made in a bank account indicated by the customer. (Not Become refund the shipping cost).
    • If case that products returned damaged or incomplete. Batteries.gr reserves the right to claim compensation from the client, the amount of which will be determined by the condition of the products and carry out unilaterally and unconditionally whose total or partial set-off of his claim against this client.




    Returns of products, Defective on Delivery (DOA)
     

    • If a product considered being defective on delivery (DOA), the return of this will be made by debiting batteries.gr
    • Return of products, which are defective on delivery (DOA) will be accepted within ten (10) calendar days of delivery date to customer.
    • Simultaneously, the product should not be damaged and has all original documents accompanying the product (eg D.A.T., Ap. Retail etc) and full packaging.
    • The refund to the customer will be by the cancellation charge your credit card, which will be edited by batteries.gr
    • In case of returning goods with payment on delivery, the refund will be made by bank account deposit indicated by the customer. (Not Become refund the shipping cost)
    • In case customer has purchased a product considered being defective on delivery (DOA), has the right to return at batteries.gr as above stipulations, then customer may also return and the complementary products of the same order.
    • Warranty period is not extended, renewed or otherwise affected due to subsequent sale, repair or replace the product.


    Warranty conditions:
    Guarantee of the product runs from the date of purchase as long as the following conditions are met:

    • To have the device proof of purchase.
    • Do not have altered the fixed components of the device (trade, product codes, Serial No. etc)
    • They are in excellent condition without external sensory defects.

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